jackofallgeeks: (Moof)
[personal profile] jackofallgeeks
11/21/05
Mr. Portner, A check in the total amount of $362.50 will be reissued to you to replace outdated checks...It will be sent to [your home address].  This process will take at least 2 weeks due to the holidays for Thanksgiving. -Ms Helen Huntt, CUA accounting

01/22/06
Ms. Huntt,Back around the Thanksgiving Holidays, I called you about two unclaimed checks totaling $362.50, and it was determined that a new check would be issued and sent out to me here in Monterey. Because of the holidays, a delay was expected, though a period of "at least 2 weeks" was quoted.  It's not been significantly longer than a couple weeks ... -Andrew Portner

01/23/06
Dear Mr. Porter: Thank you for the email in regards to your refund check.  Due to the volume of checks that we had to reissue, along with the Holidays, this process has taken longer than expected.  I will make sure that your refund is completed and sent this week.  Thank you for your patience in this matter.  I will ask Accounts Payable to let me know when the check is mailed and I will inform you of that date via email. -Ms Helen Huntt, CUA accounting

02/06/06
Still waiting for both email and refund check.

Ok, we're talking two and a half months now since I first called them about this, and about two weeks since Ms. Huntt said she'd be sure it was cut "this week." I'm a patient man. I can understand that people have a lot of work to do. I can even understand that people don't always do their work, and this slows things down. But if I might so much as point out that that single check could easily pay all my bills for a month (aside from Rent)...!

Just a bit... irritated by this.

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John Noble

August 2012

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